Description

Front Desk Specialist

Onsite: Middletown, CT

Hours: Monday-Friday 7:30am to 4:30pm

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. The Spire network spans the Northeast and is continuing to grow. 

What you’ll do: 

Summary: Middlesex Orthopedic & Spine Associates is seeking a full-time Front Desk Specialist to join the team in our Newington, CT location. We are a growing practice with ample opportunity for career growth. Competitive salary and benefits are offered.

Role and Responsibilities:

• Ensures proper check-in and check-out.
• Works with patients to complete Kiosk.
• Monitors the waiting room to ensure patients are seen in a timely manner.
• Works with Medical Assistants to obtain information if needed.
• Scans Insurance cards.
• Collects patient balances, co-pays, cash, and carry items. Posts and allocates money.
• Works orders tab, status reports, no-show reports, various scanning.
• Schedules follow-up appointments and reviews information on various testing, referrals, etc. with patients at check-out.
• Provides outstanding customer service and assistance to patients.
• Monitors supplies and orders as needed.
• Must be able to work independently.

Qualifications

Who you are: 

• High school diploma or equivalent required.
• Medical Specialist office experience preferred.
• Ability to use computerized systems.
• Must be detail-oriented and accurate.
• Ability to work well under pressure.
• Strong interpersonal and customer service skills.
• Knowledge of different insurance carriers and plan types is a plus.

What we offer:

• Excellent growth and advancement opportunities 

• Dynamic environment 

• Access to a diverse network of practitioners 

• Broad infrastructure of tools and programs to enhance the employee experience

• Competitive Compensation 

• Generous PTO 

• Benefits package: health, dental, vision, 401(k), etc. 

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).

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